How Moxe Scaled HR with the Right Support Partner
Tracy Lewis
Director of People Operations
As a healthcare technology company focused on simplifying clinical data exchange, Moxe helps providers, payers, and health systems access and share critical patient information more efficiently. As the organization continues to grow and evolve, having the right HR support in place is critical. Not just for day-to-day operations, but for navigating complex transitions and making confident, informed decisions.
For Tracy Lewis, Director of People Operations at Moxe, Fine Point Consulting has become more than just an external resource. They’ve become a trusted extension of her team.
When Moxe made the decision to switch 401(k) providers, it introduced a layer of complexity that required careful coordination, communication, and expertise.
“Kala was incredibly helpful throughout the entire process,” Tracy shared. “Having that level of support during a transition like this made a big difference.”
Beyond this specific project, Tracy was also looking for something many HR leaders need but rarely find: a reliable partner who can provide both tactical support and strategic insight. without adding friction or delays.
Through Fine Point’s HR services, Tracy gained access to a team that delivers both execution and guidance.
“Kate and Kala are amazing,” she said. “They are both very responsive and have great insight into numerous situations.”
Fine Point provided Moxe with customizable tools and templates, helping streamline HR processes while still allowing flexibility to tailor them to the organization’s needs. But what stood out most wasn’t just the deliverables. It was the partnership.
“They’ve given me a number of tools and templates that I’ve been able to customize for Moxe. But beyond that, they offer best practices and sound advice.”
One of the most valuable outcomes for Tracy has been the consistency and reliability of the Fine Point team.
“I understand that I’m not their only client, but I feel as though I am,” she said.
That level of attentiveness—combined with fast response times and a proactive mindset has allowed Tracy to move faster and make decisions with greater confidence.
“I never have to chase down a response. If they don’t have an answer, they find it.”
In addition to handling tactical needs, Fine Point has become a trusted sounding board, something especially valuable for HR leaders navigating complex or nuanced situations.
At its core, this partnership reflects what Fine Point aims to deliver across every client engagement: responsive support, practical tools, and experienced professionals who are invested in your success.
For Moxe, that’s meant having a partner who not only helps get the work done, but helps elevate how HR operates.
